Terms And Conditions
Your safety and health is of utmost importance to us, as is the safety and health of our other attendees and our coaches. If you are experiencing any covid-19 symptoms, or if anyone you’ve been in close contact with is showing symptoms, please contact us immediately and we will postpone your booking to a later date at no cost to you.
If we need to postpone your booking due to any COVID-19 restrictions that may come into place, you will be offered a change of date, or, are entitled to a full refund. Please note, this new refund policy comes into place from 18th June 2020 and is valid for any cancellations by Dirt School Ltd due to COVID-19. If a course is cancelled due to any other event outwith our control, such as adverse weather conditions, or natural disasters, our standard refund policy comes into action and you will be offered a new suitable date, but the booking remains non refundable.
Please see our standard terms and conditions below.
Sessions are non-refundable but are transferable if Dirt School Ltd is notified more than 14 days prior to the booked date. Within the seven day period before the session/ class, bookings are non-transferable. Special cases are always considered however and Dirt School Ltd will endeavour to provide the best service possible.
On rare occasions courses may be cancelled by Dirt School Ltd if there is two or under clients booked. Should this occur, transfer to another course date or a full refund will be offered by Dirt School Ltd.
Food or fluids are not provided by Dirt School Ltd. Each rider is expected to carry suitable food and hydration provisions for the session. Remember that riding and being active is thirsty work!
It's compulsory to wear a certified cycling helmet throughout any Dirt School Ltd class. Additional body armour including eye-wear, gloves and knee pads are strongly recommended. Waterproof clothing is also strongly recommended, the weather is changeable so please pack for all eventualities.
The bike you use for your session should be in good working order with bar end plugs fitted. Dirt School Ltd reserve the right to cancel the session without a refund should the Dirt School Ltd representative deem the rider’s bike unsafe for use.
Mountain Biking is a dangerous sport and as such carries risk which could result in personal injury or death. Dirt School Ltd will endeavour to teach in safe areas and on suitable terrain however, the customer/ rider accepts that risk of serious injury is a part of mountain biking and has the option to withdraw from any activity at any point should they feel uncertain about proceeding.
Should the weather or ground conditions be deemed unsafe by the Dirt School Ltd representative, an alternative date/ session will be offered to suit the customer. Dirt School Ltd will make decisions on weather as early as possible, however this may be on the morning of the course or during a session.
Dirt School Ltd reserves the right to stop any session without a refund should the Dirt School Ltd representative deem the rider either dangerously unprepared or to have provided inaccurate information regarding their riding experience causing danger to themselves and others.
Should a session be cancelled or cut short due to weather conditions, an alternative date will be arranged at no extra cost to cover missed ground.
We aim to provide the best mountain bike coaching available and give you the best time we can. These terms and conditions have been set to help make sure Dirt School Ltd can operate at the very highest level.
We look forward to welcoming you to Dirt School.
All the guys at Dirt School Ltd